Person Specification

Key Skills & Specifications

To demonstrate an open and honest, approachable and friendly attitude.
To demonstrate a caring and compassionate nature.
Your must hold at NVQ level 2 or higher in Health and Social Care.
To accurately follow instructions in a timely manner.
To be able to demonstrate excellent verbal and written communication skills
To be able to demonstrate excellent attention to detail and the ability to quickly identify and resolve problems.
To have the ability to work as part of a team.
To have a can do attitude.
To possess a high standard of personal hygiene and appearance
To be focused on providing a consistently high standard of customer service.
To be highly motivated to deliver the highest standards of health and social care.
To demonstrate the ability to work under pressure.
To demonstrate a flexible attitude towards working hours.

Vacancy Details

Main Duties.

To provide a high standard of individualised social care, allowing our residents quality of life to be maximised in a caring, supportive, friendly, safe and high quality environment.
To assist residents with all aspects of personal hygiene.
To provide help in the use of care and aids and other personal equipment to support residents’ needs in areas such as mobility, incontinence and other medical, physical, emotional or mental health issues.
To provide safe, effective and responsive and palliative end of life care, when required.
To support the programme of social care and social activities for all service users.
To report any changes in the health or circumstances of a resident to senior members of staff immediately.
To work as part of a team with the aim of encouraging all residents to remain as independent as possible.
Key Areas:

· Compliance

· Additional duties such as cleaning

· Key skills and specification

Compliance

To comply with the Health and Social Care (Safety and Quality) Act 2015, including NICE guidelines, fire safety regulations, COSHH regulations, RIDDOR, food safety, first aid, moving and handling regulations and regulatory requirements for medical equipment and devices.
All employees of Oaklands Nursing Home are required to respect the confidentiality of all matters relating to the business and in relation to the residents and their family and friends. Employees must therefore respect the requirements of the Data Protection Act 1998.
Employees must ensure they are fully aware of their responsibilities under the Health and Safety at Work etc. Act 1974 and ensure that safe working practices are followed at all times.
To fully comply with all Oaklands Nursing Home policies and procedures.
At all times to uphold and promote the privacy, dignity, independence, safety and welfare of all residents and your own conduct in accordance with Oaklands Nursing Home high expectations.
To ensure the standards of the Care Quality Commission and Local Authority Contracts specifications and Safeguarding regulations and principles are upheld.
To ensure Quality Assurance documentation is completed as per our quality framework audit tool.
To take responsibility for the maintenance of your own professional and clinical knowledge and to utilise this knowledge within the scope of your role.
To display a professional attitude and encourage professional relationships with all grades of staff.
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General Duties

To make and change beds; tidy rooms.
To promote a high standard of dining experience for our residents – set tables and trays; serve meals; and assist residents who may require assistance with meals.
To answer emergency bells promptly.
To be welcoming and show courtesy when answering the door and the telephone (taking contact details and accurate messages).
To liaise with residents, visitors and families, ensuring a warm, considerate approach in all of your dealings.
To follow fire safety instructions, where required.
To attend all staff meetings and compulsory training, as directed.
To perform such other duties as may reasonably be required.